Drake (English)
Drake (English)
HELP DESK
This is where you may find all of our articles to know more about our tools. Search, read, watch the videos and, if you still have doubts, contact us!
E-mail: suporte@sapiensia.com / Phone: +55 (21) 2391-4726
Communication channels:
- DRAKE en-us
- TRAINING & COMPLIANCE
- Parameters - Service setting: "Training Matrix Notifier"
- Parameters - Training
- Parameters - Training (Validators)
- Records - Qualification Relationsets
- Records - Local Content
- Records - Courses
- Records - Provider's Course Information
- Records - Internal Training Sites
- Records - Manage Activity
- Records - Manage Kind of Trainee Cancellation
- Records - Qualification Matrix
- Records - Qualification Requirements
- Records - Qualifications
- Records - Certificate Types
- Records - Requirement Types
- Tasks - Certificates
- Tasks - Notify Training
- Tasks - Personnel Requirements
- Tasks - Training (Training)
- Tasks - Training (in person) - Trainees
- Tasks - Online Training
- Tasks - Online Training (Bulk Operation)
- Reports - Compliance (Worker Compliance)
- Reports - Qualification Matrix
- Reports - Training Forecast
- Reports - Trainees
- FAQ - Adding digital signature in online certificates
- FAQ - Online Training Automatic Schedule
- en - FAQ - Alteração de curso concluído com certificados lançados
- en - FAQ - Atualizando qualificação já existente na matriz de necessidades
- en - FAQ - Como visualizar o resultado de provas de treinamentos online
- en - FAQ - Definindo curso a ser indicado nas necessidades de qualificação individual
- en - FAQ - Inserindo uma nova qualificação a matriz de necessidades
- en - FAQ - Inseri uma etapa no conteúdo de um Curso e não consigo excluir ou alterar
- en - FAQ - O que fazer quando o Drake não gerar logística para um treinando?
- en - FAQ - Reenviar treinamento online para o trabalhador
- en - FAQ - Status de treinando / O que acontece quando um treinando é reprovado?
- COMPLIANCE
- CREW CHANGE
- Records - Contracts (Record)
- Records - Contracts (Manage People)
- Records - Contracts (Projects)
- Records - Crew Change (Countries)
- Records - Vacancies Plan
- Records - Regime
- Records - Types (Absence Reason)
- Records - Types (Extra Reason)
- Records - Types (Schedule type)
- Records - Crews
- Records - Units
- Tasks - Crew Change (Schedule Postpone)
- Tasks - Postponement Cancellation
- Tasks - Crew Rotation
- Tasks - Manage Flight Templates
- Tasks - Manage Crew
- Tasks - Manage Flights
- Tasks - Extra Time Reason
- Tasks - Manage Absences
- Tasks - Logistic Schedules
- Reports - Schedule
- Reports - Embark Schedule Notification Report
- Reports - Contract Positions
- Reports - Postponed Schedule Workers
- Reports - Logistic Schedule Members
- Reports - Planning
- Reports - Vacancies Plans
- Reports - Crew Change Report (Setup and Generate)
- FAQ - Schedule Postponement
- FAQ - Scheduling Crew's shift changes
- FAQ - Allocation of workers to an Operational Unit
- PERSONNEL LOGISTICS
- Parameters - Conflicts
- Parameters - Logistic (options)
- Parameters - Logistic (Colors)
- Records - Stretch Costs
- Records - Logistic Needs Type Details
- Records - Supplier Monthly Limit
- Records - Addresses
- Records - Manage Logistic Rights
- Records - Reason for Logistic Request
- Records - Distance Refund Table
- Records - Types (Airplane Seat Location)
- Records - Types (Others Logistic Needs Types)
- Records - Types (Airplane Seat Position)
- Records - Types (Hotel Smoking Preference)
- Records - Types (Frequent Flyer Program)
- Records - Types (Appointment Type)
- Records - Types (Shift Types on Rental Car)
- Records - Types (Types of Rental Car)
- Records - Types (Accommodation Types)
- Records - Types (Airplane Meal Type)
- Records - Logistics - Types (Maritime transport types)
- Records - Logistics - Types (Air transportation types)
- Records - Logistics - Types (Land transportation types)
- Records - Paths
- Records - Routes
- Records - Route Parts
- Tasks - Reissuable Logistic Services
- Tasks - Appointments
- Tasks - Control Logistic Needs
- Tasks - Logistics (Export batch of advances)
- Tasks - Inform Service
- Tasks - Optimize
- Tasks - Logistic Orders
- Reports - Manage Conflict
- FAQ - Automatic update of generated logistic needs to a path
- FAQ - Cost Center or other data is not displaying on Logistic needs type details
- FAQ - How to adjust automatic needs generated on DRAKE
- FAQ - Correction of address geolocation error
- FAQ - Creating and exporting Logistic Advanced Payment
- FAQ - Similar Paths
- FAQ - Associated need changed, but status of the association did not
- FAQ - Need cancelled by the system
- IT
- Granting Access Permissions (Previous version)
- Security - Granting Access Permissions (NEW)
- New feature search filter template
- Inbox (EN)
- FAQ - Structure information required for a synchronization plugin with HR system - Legacy Version
- FAQ - Structure information required for a synchronization plugin with HR system - Unified Document Version
- FAQ - Help Desk Portal
- Worker Template for import
- Compliance Template for import
- ON BOARD (POB)
- Tasks - Change Onboard Contract
- Tasks - Chanhe Performed Job
- Tasks - Inform Extra Time
- Tasks - On board Event
- Tasks - Position diference execution request
- Tasks - Set Operation Site
- Tasks - Set Work Time
- POB - Planning
- POB - Onboard changes - Adjustments
- POB - Onboard Changes - Reallocation
- POB - Report - Lifeboats
- POB - Reports – Customized Query
- POB - Reports – Onboard People
- POB - Register - Lifeboats
- POB - Cadastro - Cabins
- POB - Register - Groups
- POB - Register – Bed Permissions
- POB - Register - People
- POB - Air Transport Manifests (ATM)
- POB - Schedule - Embarks
- POB - Schedule - Disembark
- POB - Confirm - Embark
- POB - Confirm - Disembark
- OPERATIONS
- THIRD PARTY SERVICE
- SMS (EN-US)
- HR
- Parameters - Options
- Records - Categories
- Records - Expats (Passports)
- Records - Expats (Visa)
- Records - Jobs
- Records - Job Mapping
- Records - Countries
- Records - Embark Restrictions
- Records - Types (Bank Account Type)
- Records - Types (Visa Protocol Type)
- Records - Types (Visa)
- Records - Workers
- Tasks - Maintain Documents
- Tasks - Maintain Documents Folder
- Tasks - Manage Document Type
- Reports - Workers (Dashboard)
- FAQ - How to register e-mail on Workers page
- FAQ - Correction of duplicated workers
- TRAINING & COMPLIANCE
- iDrake Supplier en-us
- MyDRAKE en-us
- Vacations rules parametrization
- MyDRAKE - EN US
- MyDRAKE - INBOX (EN-US )
- MyDRAKE - REQUEST CENTER
- MyDRAKE - APPOINTMENTS
- MyDRAKE - CONTACTS
- MyDRAKE - DOCUMENTS
- MyDRAKE - VACATIONS
- MyDRAKE - QUALIFICATION NEED
- MyDRAKE - PROFILE
- MyDRAKE - REPORTS
- MyDRAKE - TRAININGS
- MyDRAKE - SETTINGS
- MyDRAKE - EVENTS
- FAQ - Change password on MyDRAKE (Mobile)
- FAQ - Change password on MyDRAKE (Web)
- FAQ - Registering MyDRAKE user (Mobile - ANDROID)
- FAQ - Registering MyDRAKE user (Mobile - Apple) (IOS)
- FAQ - Registering MyDRAKE user (Web)
- FAQ - Performing an Online Training
- FAQ - Solving navigation problems on MyDRAKE user
- FAQ - Workers with MyDrake in multiple companies
- Tasks - Campaigns
- DRAKE Configuration - Share contacts
- DRAKE Configuration - Parameters - Vacation Planner
- MyDRAKE Users Register
- FAQ - DRAKE Password Recovery
- EN - Security - User Accounts
, multiple selections available,
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Caso surja alguma dúvida, entre em contato com nosso suporte através do E-mail: suporte@sapiensia.com / ou Telefone em: +55 (21) 2391-4726